General
Thanks for visiting ChineseMedicineChest.com. We have created this privacy statement in order to demonstrate our firm commitment to privacy. It includes our information gathering and dissemination practices for our web site. Generally speaking, we do not use any information gathered from you for any commercial purpose other than to deliver information you request and other information that may be relevant to our relationship with you, our client.

Client Privacy
ChineseMedicineChest.com respects the confidential nature of personal information such as your name, email and postal addresses, and telephone numbers. Because we may collect certain information from Clients to provide our various services, we have a fundamental responsibility to protect that information from misuse. Any information provided by Clients is stored in a secure location on our client/server, accessible only by ChineseMedicineChest.com staff. We may occasionally call upon our users via email to provide input or respond to surveys related to our pet health products. We will do so only in a manner, which is sensitive to and respectful of Client privacy. Any Clients may specifically request that no such contact be made by forwarding their email addresses to: remove@chinesemedicinechest.com. All visitors can view information posted on our website without disclosing any personal information. ChineseMedicineChest.com may maintain "opt-in" emailing lists to which visitors may subscribe and receive information. Email addresses submitted by visitors for such purposes are incorporated into the appropriate mailing lists, and are never shared with third parties. If at any time visitors who have subscribed to such emailing lists should decide they no longer wish to receive the information, they may cancel their subscription by unsubscribing from the list directly. Unless Clients have specifically requested that we do so, we will never release their personal information to third parties for marketing purposes. We will, however, disclose certain information to third parties when it is necessary for the processing of a complaint or other ChineseMedicineChest.com service, or if such release is required by law.

Website Administration

• Our web site server does not track, collect, or distribute personal information about visitors to our website.

• Our web server automatically recognize domain names, but not e-mail addresses or any other data which would enable the personal identification of visitors.

• Our web server  tracks general metric information about visits to our web pages such as the number of hits and visits on certain pages and the browsers from which those hits derive. This information is used by our webmaster to monitor and ensure the efficient operation of ChineseMedicineChest.com. We may occasionally publish general site traffic statistics. None of this reported information, however, allows for the personal identification of any individuals.

Client Information
We collect detailed information about Clients during the application process and, from time to time conduct general postal and electronic mailings to our clients  for administrative or promotional purposes.. We may also collect confidential contact information which is used only for internal purposes and to administer the services we provide to our Clients. Such information is never published on our web site, and is not disclosed to third parties. Where applicable clients may choose during the application process to be notified of new products and services provided by ChineseMedicineChest.com by email. In such cases, email solicitations will be made directly by ChineseMedicineChest.com, and not by third parties, in order to maintain the confidentiality of Clients contact information. In no instance will ChineseMedicineChest.com provide any confidential member contact information to third parties unless required to do so by law. ChineseMedicineChest.com may from time to time conduct general postal and electronic mailings to its membership base for administrative or promotional purposes.